Communication experience consistent with WeChat, easy to use, zero cost to get started, and work in a familiar way;
Support the WeChat exchange of single chats or group chat messages with customers, and provide services with a unified and professional external image. At the same time, the customer relationship will be retained in the company and will not be lost due to employee resignation.
Same entrances for the organization and users, and service enabled for all employees without barriers;
Rich message notification system allows OA and business system messages to be notified in time to ensure that items are not missed;
Directly display the approval of projects, purchases, and contract signing invloved with Wechat friends on the enterprise WeChat sidebar; and directly send tasks, documents, orders, and form data to WeChat friends to view collaboration.
Seamless integration of business systems such as OA and ERP, providing integrated mobile office rich applications, including budget control, approval process, project management, task collaboration, CRM, daily report and weekly report, goal management, knowledge document network disk, data collaboration, and mobile attendance, work together with the team to promote the target results anytime, anywhere, and fully meet the daily work needs.
Based on the intercommunication between Enterprise WeChat and WeChat, breaking organizational boundaries, your customers, partners, distributors/agents, suppliers and employees can communicate and collaborate on one platform, thereby establishing an integrated organizational management platform internally and opens up the upstream and downstream supply chain coordination channels externally.
All-round connection to WeChat, schedules, meetings, documents, microdisks and other efficiency tools, flexible OA applications, easy to use, zero cost to get started, and work in a familiar way.
Quickly import employee information in batches for unified management; it is more accurate and convenient to find colleagues to build a group, and also resignation inheriting function allows customers 100% retained in the company and prevent the loss of customers due to employee resignation.
Customizable employee information, address book viewing permissions and hiding special departments or members can be set. It also supports setting up corporate logos and promotional images on the mobile phone startup page to create corporate culture.
You can check the read and unread status of the messages sent. Chat records and subscribed articles in WeChat can be quickly forwarded to the enterprise WeChat with one click, making communication more efficient.
You can set that only the group owner can manage the group chat, group mute, add and remove members, group name changing permissions, etc., and publish group announcements. Support for initiating group chats with 2000 people, adding whitelists, and group watermark management to avoid and trace important information.
Add the customer’s WeChat account, and provide services to the customer through single chat or group chat. Enterprises can view and manage the WeChat customers added by members, and redistribute customers who have left the company.
Enterprises can view and manage customer group chats of employees and redistribute group chats managed by resignated members. The number of customer groups can be up to 200.
You can publish event information, product dynamics, professional knowledge, etc. to the customer’s WeChat Moments, and review and interact with customers. You can also flexibly select visible customers, making information delivery more accurate.
Enterprises can bind WeChat Pay merchant accounts to enable enterprise payment. The employees carry the collection of payment from WeChat customers and collect the payment to the corporate account; it can also issue red envelopes to employees and pay employees.
Initiating and participating in audio and video conferences anytime, anywhere, support 300 people to participate in the conference at the same time, and providing management functions for the host. You can also present documents or computer screens when you speak, supporting real-time annotation of presentation content.
Group live broadcast, which can be watched by tens of millions of people at the same time. It can also be used by enterprises for notification transmission and online training. The display is simpler and can be watched in WeChat groups.
Employees can make free calls through telephone function that is paid by the enterprise, avoiding the tedious process of reimbursement of telephone charges. Enterprises can manage the call records and permissions in a unified manner. Register now to receive 1,000 minutes of free time.
Automatically synchronize eteams corporate address book, all employees have access to use, no need to install APPs, you can directly use eteams from the corporate WeChat platform or use the corporate WeChat account to authorize login.
Automatically receive customized and personalized notification messages of eteams workflows and data changes on enterprise WeChat, and at the same time, you can quickly reach members and receive messages from members to ensure that important matters are not missed.
Sales staff can not only perform customer management and record follow-up in eteams CRM, but also add external customers’ WeChat, provide services to customers through single chat and group chat, and publish content which can be pushed to the customer’s WeChat Moments.
Enterprises can configure the page of self-built applications to the chat sidebar, and members can conveniently view current customer information through the sidebar in external conversations, send contracts, orders, quotations, tasks, etc. to customers, and automatically improve customer tags and portraits, allowing employees to understand customers better.
With the agreement of employees and customers, the chat content is compliantly stored in the contact record under the corresponding CRM customer card, customized non-compliant keywords will automatically remind and report non-compliant content, making corporate internal control more efficient.
Enterprises can adopt the corporate WeChat payment function to realize automatic payment and red envelope sending to employees after their expense reimbursement workflow is approved, without bank card transfers. At the same time, employees can complete collections to the corporate account from WeChat customers.
Based on enterprise WeChat, in the process of using eteams project collaboration, if you need to discuss and communicate about a certain project, you can directly initiate a meeting in enterprise WeChat with one click, and you can communicate quickly and efficiently even in remote locations.
Based on Enterprise WeChat, creating a new 'product training project' in eteams, and specify the content points involved in product training in the project details. After making a plan, directly initiate a group live broadcast in the enterprise WeChat group chat~.
When submitting expense reimbursement through enterprise WeChat, the electronic invoice control of the eteams approval form will automatically obtain the electronic invoice in the WeChat Cards & Offers to the invoice cloud, so that employees can quickly initiate reimbursement.
The first batch of third-party service providers integrating Enterprise Wechat
Currently the largest third-party recommended service provider for Enterprise Wechat , 12 office applications are on the shelves.
No need to install APP, start team collaboration and management in Enterprise Wechat Account
Decomposition of project establishment and project tasks at any time
Timely communication and feedback based on project collaboration
Understand the entire project progress, details of related matters, processes and data information
Establish a cross-team, flexible matrix project team to improve employee execution
Record daily work trajectory, easily review the work results of the day Subordinates know the daily work situation and can communicate online and feedback Follow the daily reports of others, and strengthen the information exchange and integration between colleagues Customize different daily report templates, and standardize the reporting content of non-posts
Individual and team execution center that summarize all work lists
Collaborate and communicate with multiple people around tasks to communicate more specifically and efficiently
Task-related issues are automatically associated, and information is integrated
View task progress at any time, expand task feedback anywhere
Record storage of all documents during enterprise collaboration
Internal knowledge sharing and reuse, make full use of internal resources
Document association and collaboration, structured information presentation
Knowledge life cycle management, covering all areas of corporate collaboration and management
One-stop CRM, including various applications throughout the sales process Optimize customer resource allocation without wasting any resources Establish a contact alert plan to seize key sales opportunities Opportunity management, focusing on key processes to win opportunities Complete online management of after-sale orders, contracts, etc.
Automatic correlation of periodic work reports to quickly summarize work results Record all work results and plans by cycle, better review Continuous work summary and planning to improve employee self-motivation Custom report templates as required, with rich and diverse report content Easily grasp the subordinates' periodic results and make timely comments
Huge library of templates for various industries to use for free
Independently design the workflow form you want
Advanced workflow designer, custom design the desired workflow style
Diverse workflow workflow settings to achieve various types of workflow and return rules for enterprises
Real-time communication and feedback of workflow opinions to speed up the timeliness of workflow
Create a personal work schedule at any time Associated tasks, customer contact plans, 360-degree schedule display Teamwork based on schedule, know each other's time usage
Accurately locate attendance positions and automatically record attendance trajectories
One enterprise can configure different attendance rules
Attendance is associated with workflow, statistics of leave, overtime and other data are automatically obtained
One-click initiation and one-click processing of abnormal attendance appeals
Automatic statistical summary of attendance data
Timely and convenient internal notification, once in place
The content of the notification is more abundant
Fast reception even when employees are not in the company
Check the full record of the situation and fully know the receipt of the notice
Say goodbye to traditional payment, and push salary details to employees in batches
Enterprise WeChat and email push, employee reception is hidden
Payroll is simpler and personnel work is more efficient
Flexible customization of order approval process; standardized management of contract payment collection
No need to mail the contract after confirmation; all kinds of contracts can be signed electronically with one click
Invoicing and payment collection plan will be made to ensure the orderly execution of the contract after signing
Dynamic and visual display of multidimensional contract data, making management more convenient
Based on WeChat interoperability, connect your customers, partners, distributors/agents, suppliers, and job seekers
Tracking and retention of the communication process between sales staff and customers; making it convenient for customers to carry out order collection and follow-up tracking and internal and external collaboration of member activities.
Combined with Enterprise WeChat to establish an internal and external collaborative distribution integration platform. Partners can learn product, order, financial and other business information through Enterprise WeChat, including internal and external information communication scenarios such as internal and external chats, information push, knowledge sharing, and information collection.
Through the connection with Enterprise WeChat, external distributors and agents are included in the organization system, and achieving the whole process of internal and external collaboration from agent inspection, developing, signing, contract, sales target, performance achievement, historical sales data statistics, etc.
Based on the connection of Enterprise WeChat eteams supplier management module and WeChat, the entire process of internal and external collaboration will be achieved from supplier registration, certification, quotation, bidding, to contract determination, to supply.
Connect with external recruitment websites, establishing a unified corporate talent recruitment management channel, establish an internal talent pool, and realize the integrated internal and external collaboration of talent management and recruitment.
Your agents, distributors, suppliers and other external contacts can be automatically synchronized to the eteams address book, making unified management of your upstream and downstream partnerships, no need to switch between multiple sofwares, easy collaboration between enterprises!
With the help of enterprise WeChat instant messaging and customers Wechat moments, marketers can push matching texts, pages, and short videos containing product and promotional information to customers, and the obtained clues can be directly assigned to the sales.
Dynamic management of customer business opportunities, one-click saving of contact records, in addition to CRM management of customer cards, you can also turn static key customer information into active corporate WeChat and WeChat accounts and communicate by phone or IM or make audio and video presentations at any time; online meetings, interaction with customers can directly enter customer contact records, which can be tracked, traced and shared.
In the process of after-sales management, customer service staff can send out internal news, push all kinds of training, upgrade, renewal, operation and maintenance news in a timely manner, share problem handling progress, quickly collect opinions from external customers, and collaborate with the internal resources of the organization to deal with problems of external customers through Enterprise WeChat.
Making arrangements for pick-up notice, itinerary notice, return notice, etc. to interact with customers through Wechat in real time, establishing schedules simultaneously, and making appointments to the reception meeting room to prevent reception staff from missing any links, so that reception progress can be visualized, and leaders can also get to know the reception process of important guests in real time.
Corporate procurement personnel can communicate with suppliers through the connection of Enterprise WeChat and WeChat with the supplier card, communicate with the supplier in Enterprise WeChat, and publish the bidding and purchsing information through IM, official account, to customer's Wechat moments or targeted releasing bidding and purchsing information to complete biding document submission and evaluation decision.
Project personnel can open internal project execution progress to customers as needed, carry out project satisfaction surveys at any time, and ask customers to directly sign demand confirmation and acceptance forms on WeChat to promote high-quality project/product delivery.
HR can add candidates' WeChat, and send the latest developments and HR policies in batches to potential candidates through the company's WeChat, and systematically attract outstanding talents to join the company.
HR can share the established interview schedule with job seekers, and conduct remote interviews through the built-in online meeting, audio and video funcitons of the company's WeChat, which greatly improves the efficiency of recruitment, and the signing of recruitment and employment agreements can also be completed online conveniently.
By sending out internal forms, WeChat users can fill in data. Such as date report including agent data submission, customer demand collection, satisfaction survey and participation registration, you can also directly send form data to the designated person in the address book, which is convenient and quick.
Data documents such as product training courseware, sales tools, customer cases and company introductions can be forwarded to the WeChat accounts of external agents/distributors and partners with one click. You can also communicate and collaborate based on this document.