Communication experience consistent with wechat, easy to use, zero cost, working in a familiar way;
Support to send single chat or group chat with customers via wechat, and provide services with unified and professional external image. At the same time, customer relationship will be precipitated on the enterprise side and will not be lost due to employee turnover.
The organization users are completely consistent, all staff zero threshold unified start;
Rich message notification system enables OA and business system messages to be informed in time to ensure that matters are not omitted;
Through the enterprise wechat sidebar, it can directly display the approval of projects, procurement, contract signing, etc. participated by wechat friends, and can directly send tasks, documents, orders, form data, etc. to wechat friends for viewing and collaboration.
Seamless integration of OA, ERP and other business systems, providing integrated mobile office rich applications, including budget and cost control, approval process, project management, task collaboration, CRM, daily and weekly reports, target management, online storage of knowledge documents, data collaboration, mobile attendance, etc., and work together with the team at any time to comprehensively solve the daily work needs.
Based on the ability of enterprise wechat and wechat interworking, it can cross the organizational boundary, let your customers, partners, distributors / agents, suppliers and employees communicate and cooperate on one platform, so as to establish an internal organization integrated collaborative management platform, integrate management, and open up upstream and downstream supply chain collaboration channels externally.
All round connection of wechat, schedule, meeting, document, micro disk and other efficiency tools, flexible OA application, easy to use, zero cost, working in a familiar way.
Quickly and batch import employee information, unified management; find colleagues to build a group more accurate and convenient, but also has the ability to inherit the resignation, can let the customer assets 100% deposit in the enterprise, prevent employee turnover caused by customer loss.
Personalized definition of employee information, setting of access to address book and hiding special departments or members. It also supports the setting of enterprise logo and publicity map on the mobile phone startup page to create corporate culture.
The message sent can view the other party's read but unread status. The chat records and subscription articles in wechat can be quickly forwarded to the enterprise wechat with one click, making communication more efficient.
It can be set that only the group leader can manage the group chat, set the forbidden words in the group, and issue the group announcement. Support the launch of 2000 crowd chat.
Add the customer's wechat as a friend, and provide services for customers through single chat or group chat. Enterprises can view and manage the wechat customers added by members, and reallocate the customers of resigned members
The enterprise can view and manage the customer group chat of its members and reallocate the group chat managed by the resigned members, with the maximum number of customers reaching 200.
The activity information, product dynamics, professional knowledge and other contents can be published to the customer's wechat circle of friends, and interact with the customer's comments, and the visible customers can be flexibly selected, so that the information delivery is more accurate.
Enterprises can bind wechat payment merchant number to open enterprise payment. Employees collect money from wechat customers, and collect the money to the enterprise account; they can also send red packets to employees and pay employees
Can launch and participate in audio and video conference anytime and anywhere, support 300 people to attend the meeting at the same time, and provide the management function for the host. It can also present documents or computer screen when speaking, and support real-time annotation of demonstration content.
Group live broadcast, supporting tens of millions of people to watch at the same time, enterprises can also be used to carry out notification and online training. The display is simpler and can be seen in wechat group
Unified payment by the enterprise, the telephone function that employees can dial free of charge saves the cumbersome process of telephone expense reimbursement. The enterprise can manage the dialing record and authority in a unified way, and can get 1000 minutes of free time after registration.
automatic synchronization of eteams enterprise address book, zero threshold use for all staff, no need to install app, can directly use eteams from the enterprise wechat platform or using the enterprise wechat account authorization login
Automatically receive customized personalized notification message of eteams process and data change through enterprise wechat, and quickly reach members and receive messages from members to ensure no omission of important matters.
Sales personnel can not only manage customers and record follow-up in eteams CRM, but also add wechat of external customers, provide services to customers through single chat and group chat, and publish content to customers' wechat circle of friends.
The enterprise can configure the self built application page to the chat sidebar. In the external conversation, members can easily view the current customer information through the sidebar, send customers to place contracts, orders, quotations, tasks, etc., and automatically improve customer labels and portraits, so that enterprise employees can understand customers better.
With the consent of employees and customers, the chat content is stored in the contact record under the corresponding CRM customer card, the non-compliance keywords are defined, and the non-compliance content is automatically reminded to report, so the enterprise internal control is more efficient.
Through the payment ability of wechat, the enterprise can realize the payment and red packet automatically to the employee after the approval of the employee expense reimbursement process, without the need for bank card transfer. At the same time, through the communication with wechat messages, the employees can complete the collection from wechat customers and receive the payment to the enterprise account.
Based on enterprise wechat, in the process of using eteams project cooperation, if you need to discuss and communicate about a project, you can directly initiate a meeting in the enterprise wechat with one click, which can communicate quickly and efficiently even in different places.
Based on the enterprise wechat, create a new 'product training project' in eteams, and specify the content points involved in product training in the project details. After making a plan, directly launch the group live broadcast in the enterprise wechat group chat~.
When submitting expense reimbursement through enterprise wechat, the electronic invoice control in eteams approval form automatically obtains the electronic invoice in wechat card package to the invoice cloud, which is convenient for employees to quickly initiate reimbursement.
The first batch of third-party service providers integrating Enterprise Wechat
Currently the largest third-party recommended service provider for Enterprise Wechat , 12 office applications are on the shelves.
No need to install APP, start team collaboration and management in Enterprise Wechat Account
Decomposition of project establishment and project tasks at any time
Timely communication and feedback based on project collaboration
Understand the entire project progress, details of related matters, processes and data information
Establish a cross-team, flexible matrix project team to improve employee execution
Record daily work trajectory, easily review the work results of the day Subordinates know the daily work situation and can communicate online and feedback Follow the daily reports of others, and strengthen the information exchange and integration between colleagues Customize different daily report templates, and standardize the reporting content of non-posts
Individual and team execution center that summarize all work lists
Collaborate and communicate with multiple people around tasks to communicate more specifically and efficiently
Task-related issues are automatically associated, and information is integrated
View task progress at any time, expand task feedback anywhere
Record storage of all documents during enterprise collaboration
Internal knowledge sharing and reuse, make full use of internal resources
Document association and collaboration, structured information presentation
Knowledge life cycle management, covering all areas of corporate collaboration and management
One-stop CRM, including various applications throughout the sales process Optimize customer resource allocation without wasting any resources Establish a contact alert plan to seize key sales opportunities Opportunity management, focusing on key processes to win opportunities Complete online management of after-sale orders, contracts, etc.
Automatic correlation of periodic work reports to quickly summarize work results Record all work results and plans by cycle, better review Continuous work summary and planning to improve employee self-motivation Custom report templates as required, with rich and diverse report content Easily grasp the subordinates' periodic results and make timely comments
Huge library of templates for various industries to use for free
Independently design the workflow form you want
Advanced workflow designer, custom design the desired workflow style
Diverse workflow workflow settings to achieve various types of workflow and return rules for enterprises
Real-time communication and feedback of workflow opinions to speed up the timeliness of workflow
Create a personal work schedule at any time Associated tasks, customer contact plans, 360-degree schedule display Teamwork based on schedule, know each other's time usage
Accurately locate attendance positions and automatically record attendance trajectories
One enterprise can configure different attendance rules
Attendance is associated with workflow, statistics of leave, overtime and other data are automatically obtained
One-click initiation and one-click processing of abnormal attendance appeals
Automatic statistical summary of attendance data
Timely and convenient internal notification, once in place
The content of the notification is more abundant
Fast reception even when employees are not in the company
Check the full record of the situation and fully know the receipt of the notice
Say goodbye to traditional payment, and push salary details to employees in batches
Enterprise WeChat and email push, employee reception is hidden
Payroll is simpler and personnel work is more efficient
Flexible customization of order approval process; standardized management of contract payment collection
No need to mail the contract after confirmation; all kinds of contracts can be signed electronically with one click
Invoicing and payment collection plan will be made to ensure the orderly execution of the contract after signing
Dynamic and visual display of multidimensional contract data, making management more convenient
Based on wechat communication ability, connecting your customers, partners, distributors / agents, suppliers, job seekers
Follow up and retention of communication process between sales personnel and customers; convenient for customers to receive and pay orders and follow-up tracking, as well as internal and external coordination of member activities.
Cooperate with enterprise wechat to establish internal and external collaborative distribution docking platform. Through enterprise wechat, partners can understand business information such as products, orders and finance, including internal and external chat, information push, knowledge sharing, information collection and other internal and external information communication scenarios.
Through the connection of enterprise wechat, the external distributors and agents are brought into the organizational system, and internal and external coordination is carried out in the whole process of agent inspection, development, signing, contract, sales target, performance achievement, historical sales data statistics, etc.
Based on the enterprise wechat eteams, the supplier management module connects with wechat, and cooperates internally and externally in the whole process of supplier registration, certification, quotation, bidding, contract determination and supply.
Connect with external recruitment website, establish a unified enterprise talent recruitment management channel, establish internal talent pool, and realize the integration of talent management and application, and internal and external coordination.
Your agents, dealers, suppliers and other external contacts can be automatically synchronized to eteams address book, unified management of your upstream and downstream partnership, without switching multiple software, easy to achieve cooperation between enterprises!
With the help of enterprise wechat instant message and customer circle of friends, the marketing personnel can push the text, page and short video containing product and promotion information matching with customers to customers, and the obtained clues can be directly assigned to the marketing personnel.
dynamic management of customer business opportunities, one click transfer of contact records, in addition to CRM management of customer cards, can also turn static customer key person information into active enterprise wechat and wechat account number, anytime telephone communication, IM communication, audio and video demonstration, online meeting, interaction with customers can directly enter customer contact record, which can be traced, traced and share.
In the process of after-sales management, customer service can send out internal information, push all kinds of training, upgrade, update and operation and maintenance information in time, share the problem processing progress, quickly collect external customer opinions, and coordinate with internal resources to jointly handle problems for external customers through enterprise wechat.
Real time interaction of pick-up notice, itinerary notice, return notice and other arrangements with customers' wechat, and synchronous establishment of schedule, and appointment of reception meeting room, so as to avoid any link missed by receptionists, make the reception progress visible, and leaders can also understand the reception process of important guests in real time.
Terprise purchasing personnel can communicate with WeChat and WeChat through supplier cards, communicate with suppliers in WeChat, and publish official account information through IM, public number and customer circle, so as to complete tender submission, bid evaluation and calibration.
The project personnel can open the internal project implementation progress to customers on demand, carry out the project satisfaction survey at any time, and let customers directly sign the demand confirmation form and acceptance form on wechat, so as to promote the high-quality delivery of projects / products.
HR can add wechat of candidates to reach potential candidates through wechat of enterprises regularly and in batches to attract excellent talents to join the enterprise.
HR can share the established interview schedule with job seekers, and conduct remote interview through online meeting, audio and video, etc. built in by wechat of the enterprise, which greatly improves the recruitment efficiency, and the employment and employment agreement signing can also be easily completed online.
Wechat users can fill in data by sending out the internal form. For example, the agent data submission, customer demand collection, satisfaction survey, participation registration and other aspects of data reporting, can also be the corresponding form data in the address book to select the designated sender, convenient and fast.
Product training courseware, sales tools, customer cases, company introduction and other information and documents are forwarded to the wechat of external agents / dealers and partners with one click, and communication and cooperation can be carried out based on this document.